Microsoft
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate — MB-230
Configure case management, omni-channel support, SLA policies, knowledge bases, and customer service insights.
Microsoft Certified: Azure Fundamentals AZ-900
Foundational cloud concepts, core Azure services, security, privacy, compliance, trust, and pricing models.
MOS — PowerPoint
Microsoft Office Specialist certification for PowerPoint presentation design, animations, and slide master workflows.
Microsoft Certified Professional: In Exchange Online Support Engineer Specialty (AZ-120)
Troubleshoot mail flow, transport rules, Exchange Online hybrid configurations, and recipient objects.
Microsoft Azure Data Fundamentals (DP-900)
Foundational concepts of relational and non-relational data, plus big data and analytics workloads in Azure.
Microsoft Security, Compliance, and Identity Fundamentals (SC-900)
Fundamental knowledge of Microsoft security, compliance, and identity (SCI) solutions across Microsoft cloud.
Microsoft Power Platform Fundamentals (PL-900)
Build low-code apps with Power Apps, automate processes with Power Automate, and analyze data with Power BI.
Microsoft Dynamics 365 Fundamentals ERP (MB-920)
Understand Financials, Supply Chain Management, Commerce, Human Resources, and Business Central ERP features.
Microsoft Dynamics 365 Fundamentals CRM (MB-910)
Understand customer engagement capabilities across Sales, Marketing, Customer Service, and Field Service.
MOS — Word Expert
Advanced Microsoft Office Specialist certification for Word document customization, macros, and master documents.
MOS — Word
Core Microsoft Office Specialist certification for Word document creation, formatting, and layout editing.
Technology Literacy for Educators (62-193)
Validate educator competence in integrating Information and Communication Technology (ICT) into teaching.
